Heidi Shey is a security and risk analyst at Forrester Research Inc. Her research focus is on intellectual property protection, biometrics, embedded security, consumer security and cybersecurity topics such as policy and regulatory concerns.
要想改变企业应对数据安全和隐私的方式并非易事，可能需要很长时间才能有所收获。因此，持续改进（continuous improvement）才显得如此重要。
